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Owners & Managers
Support Articles for Studio Owners & Managers
FitGrid Smart Segments
Client Feedback Surveys For Owners
Why can’t I edit existing instructor emails and phone numbers?
Notifications for FitGrid Class App
How To Find Your MINDBODY Studio ID?
Client Outreach
What is the Difference Between Owners, Managers, and Front Desk Staff Settings within FitGrid Studio?
Activating Your Win-back Emails
Setting Up Your Win-back Templates, Timeframes, and Offers
Setting up your default sender
Known Issue: instructor@fitgrid.com Sender Name
Why Win-backs Are Every Successful Studio Owner's Secret Weapon
FitGrid Studio Video Tutorials
Setting up your win-back instructors
Setting Instructor Pay-Rate
How to Activate New Instructors
Introducing FitGrid to your staff
Best Practices: Increasing Instructor Usage
What does an instructor welcome email look like?
Driving Higher 1st Time Client Returns
An Understanding of Instructor Performance Reports
Profitability Section
Average Revenue Per Visit
Retention
Client Demand
Client Engagement
Client Breakdown
Scheduling
Benchmarking
Cheat Sheet: Instructor Reports Overview
Cheat Sheet: Who is putting in the most effort?
Cheat Sheet: Who are my most profitable instructors?
Cheat Sheet: Who are my best value/Most Cost Effective Instructors?
Cheat Sheet: Which of my instructors do my clients listen to the most?
Cheat Sheet: Can I use Instructor Reports to evaluate my instructors in a meaningful and consistent way?
Cheat Sheet: What are the limitations of these reports?
Cheat Sheet: What key metrics can I find in these reports?
Cheat Sheet: Which instructors inspire the most loyalty to my studio?
Cheat Sheet: Who should I use to build hard-to-fill time-slots?
Cheat Sheet: Which instructors should I spend the most time developing?
Profitability Settings: Video Tutorial
Create a Referral Program using Class App
Connect your Community to Increase Retention
How to Create a FitGrid Pricing Option
Improve Your Search Visibility by Assigning Multiple Activities to Group Classes
Make your studio discoverable in the FitGrid Class App
Connect your Community Together
Rewards: How they work & how to set them up at your studio