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FitGrid LIVE
FitGrid LIVE
Everything studio admins need to know about setting up and using FitGrid LIVE
31 articles in this collection
Written by
Kevin Gregor
and
Christina Pischel
Support
FitGrid LIVE Support
Customer Support Information
Written by
Christina Pischel
Updated over a week ago
Getting Started
Enhancement Overview: Zoom Auto-Enablement
Automatically enable all your classes within a particular class service category.
Written by
Christina Pischel
Updated over a week ago
Feature Overview: Live Streaming
How to integrate FitGrid with Zoom so you can stream your classes in real time
Written by
Kevin Gregor
Updated over a week ago
Prepare MINDBODY for streaming classes
How to configure your account for success when running live-stream classes
Written by
Christina Pischel
Updated over a week ago
Prepare Zoom for streaming classes
How to configure your Zoom Pro account to integrate correctly with FitGrid LIVE
Written by
Kevin Gregor
Updated over a week ago
FitGrid / Zoom Installation Guide
How to connect FitGrid to Zoom and begin streaming classes
Written by
Kevin Gregor
Updated over a week ago
Testing your FitGrid LIVE integration
How to ensure that your integration with Zoom is working as expected
Written by
Kevin Gregor
Updated over a week ago
Configure your audio for FitGrid LIVE
How to make sure you look and sound great on your live stream
Written by
Kevin Gregor
Updated over a week ago
Explaining FitGrid LIVE to your instructors
How to tell your instructors about live streaming classes with Zoom
Written by
Christina Pischel
Updated over a week ago
Explaining FitGrid LIVE to your Clients
How to tell your members about live streaming classes with Zoom
Written by
Christina Pischel
Updated over a week ago
Usage
Resolving User Assignment Issues with Concurrent Classes in FitGrid LIVE
How to update or assign a user to a class in FitGrid LIVE
Written by
Kevin Gregor
Updated over a week ago
FitGrid LIVE Class Details and Links
Get access links for each client in class, as well as the instructor
Written by
Kevin Gregor
Updated over a week ago
Accessing streaming classes with FitGrid LIVE
How clients and instructors can access their sessions after signing up through MINDBODY
Written by
Christina Pischel
Updated over a week ago
FAQ: when does FitGrid LIVE sync with my MINDBODY schedule?
What to do when you've updated MINDBODY and the changes haven't shown up in FitGrid
Written by
Kevin Gregor
Updated over a week ago
FAQ: when does FitGrid LIVE generate Zoom meetings and emails?
How to confirm that your FitGrid LIVE integration is working as expected
Written by
Christina Pischel
Updated over a week ago
FAQ: will clients receive FitGrid LIVE links if they sign up less than an hour before class?
What happens when clients sign up close to the start of class?
Written by
Christina Pischel
Updated over a week ago
Troubleshooting
FAQ: How do I know whether I have Zoom Basic or Pro?
FitGrid LIVE only works with paid accounts–here's how to find out whether you're logged into paid or free
Written by
Kevin Gregor
Updated over a week ago
Find the meeting ID and password in a FitGrid LIVE link
How to access class when you (or a client) are asked for a meeting ID or password
Written by
Christina Pischel
Updated over a week ago
Ensuring that your livestreams don't overlap
How to manage starting and ending livestreams so they don't overlap
Written by
Christina Pischel
Updated over a week ago
My Audio is Not Working on iOS or Android
How to troubleshoot audio issues on iOS and Android
Written by
Christina Pischel
Updated over a week ago
My Video/Camera Isn't Working
Follow these steps to troubleshoot issues with your video/camera on FitGrid LIVE
Written by
Christina Pischel
Updated over a week ago
Uninstall FitGrid LIVE Zoom integration
How to disconnect FitGrid LIVE and Zoom
Written by
Kevin Gregor
Updated over a week ago
Tips and Tricks
Record your livestreams and share the recordings later
How to set Zoom to record classes, share those recordings, and delete them later
Written by
Christina Pischel
Updated over a week ago
Using Waiting Rooms in Zoom with the FitGrid LIVE integration
FitGrid LIVE currently disables the Waiting Room feature by default. Here's how to activate this feature manually
Written by
Christina Pischel
Updated over a week ago
Ensure live-stream links arrive in the inbox (Gmail)
How to set up a filter that prevents FitGrid LIVE links from getting lost
Written by
Christina Pischel
Updated over a week ago
How to add your livestream classes to ClassPass
How to ensure that your FitGrid LIVE Zoom meetings are accessible via ClassPass
Written by
Christina Pischel
Updated over a week ago
Additional Resources
How to Test a Live-stream
Test your live-stream class ahead of your first real class.
Written by
Christina Pischel
Updated over a week ago
How to Use FitGrid to Live-stream Your Classes Super Simply
Written by
Christina Pischel
Updated over a week ago
Testing your live-stream setup
Written by
Kevin Gregor
Updated over a week ago
How to Prep For Your Live-Stream Class
Key tips to help you prep for your first live-stream class
Written by
Christina Pischel
Updated over a week ago
FitGrid LIVE: Client Email Notifications and Class Attendance Verification
When do clients and staff get the live steam links, details on signins
Written by
Kevin Gregor
Updated over a week ago