Skip to main content
All CollectionsFitGrid LIVETroubleshooting
FAQ: How do I know whether I have Zoom Basic or Pro?
FAQ: How do I know whether I have Zoom Basic or Pro?

FitGrid LIVE only works with paid accounts–here's how to find out whether you're logged into paid or free

Christina Pischel avatar
Written by Christina Pischel
Updated over 4 years ago

  1. Visit https://zoom.us/account.

  2. Look under Account Type.

If this field says "Pro" or "Business" you're using a paid plan! You can integrate with FitGrid.

If this field says "Basic" you'll either need to upgrade or log into another Zoom account that is already on a paid plan.

Did this answer your question?