How you set up MINDBODY to work with FitGrid LIVE depends on the circumstances at your studio. Here are our recommendations based on a few key variables:
Critical information
FitGrid LIVE relies on MINDBODY to manage the schedule and class rosters of streamed classes. Once you create a class and clients sign up, FitGrid delivers links to a Zoom virtual classroom via email. So your clients and instructors must have up-to-date email addresses in MINDBODY in order to receive their links.
Audit your instructor list to ensure all email addresses are up-to-date.
Remind your students to check their MINDBODY profiles before booking streamed classes to ensure their email addresses are up-to-date.
Additional configuration options
How you set up MINDBODY to work with FitGrid LIVE depends on the circumstances at your studio. Here are our recommendations based on a few key variables:
Are you going to be ONLY live-streaming classes or streaming classes that people can also attend in-person?
If you are only live-streaming:
Cancel all in-person classes on your schedule (if there are a lot, make cancelled classes invisible to clients)
Create new classes named something like “ONLINE LIVE STREAM: Power Vinyasa” and schedule them
Set the class capacity to a relatively high number!
If you are streaming classes that people can also attend in-person:
Create a new Room in MINDBODY and name it “Live Streaming”
Create new classes with the same names as your scheduled live classes, but add “ONLINE LIVE STREAM:” to the beginning of their names
Schedule your new class types at the same time as your in-person classes in the Live Streaming Room you created
Set the class capacity to a relatively high number!
Are you going to allow clients to use existing pricing options to attend these classes, or are you going to create a new set of pricing options?
If you are using existing pricing options:
Ensure that any new classes you create are in the same Service Category as your pricing options.
If you don’t want clients to use existing pricing options:
Create a new Service Category named “Live Streaming” and add new classes and pricing options from scratch.
If you use Revenue Categories to keep your reports organized, remember to add a “Live Streaming” Revenue category too.