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FAQ: when does FitGrid LIVE sync with my MINDBODY schedule?
FAQ: when does FitGrid LIVE sync with my MINDBODY schedule?

What to do when you've updated MINDBODY and the changes haven't shown up in FitGrid

Christina Pischel avatar
Written by Christina Pischel
Updated over 4 years ago

MINDBODY and FitGrid LIVE don't always sync instantly, so if you make changes in MINDBODY, you may have to wait a period of time before these changes are reflected in FitGrid LIVE.

For this reason, we recommend signing into FitGrid LIVE regularly to keep your eye on things. Also, when you update your MINDBODY schedule, we recommend keeping the following timeframes in mind:

  • Classes scheduled to occur within the next 3 hours: The class list will update on the half-hour (e.g. 12:00 and 12:30).

  • Classes scheduled to occur between 3 hours and 24 hours from now:The class list will be updated every 60 minutes.

  • Classes scheduled to occur more than 24 hours from now:The class list will be updated overnight.

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