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Resolving User Assignment Issues with Concurrent Classes in FitGrid LIVE
Resolving User Assignment Issues with Concurrent Classes in FitGrid LIVE

How to update or assign a user to a class in FitGrid LIVE

Christina Pischel avatar
Written by Christina Pischel
Updated over 4 years ago

In the event a "Zoom Enabled" class does not have a Zoom user assigned to it, follow these 3 steps, which should force a Zoom user to be assigned.

  1. Un-check the Zoom Enabled checkbox next to the class

  2. Re-check the Zoom Enabled checkbox next to the class

  3. Click the Save Sessions button and refresh the page

The class should now have a user assigned. If it does not, please contact support.

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