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What is the Difference Between Owners, Managers, and Front Desk Staff Settings within FitGrid Studio?

Studio owners are able to grant managers and front desk staff access to FitGrid Studio to help manage the platform.

Christina Pischel avatar
Written by Christina Pischel
Updated over 5 years ago

An owner account has administrative control over which features of FitGrid Studio are accessible to managers and front desk staff. Owners have the ability to:

  • Change studio payment method 

  • Change FitGrid account contact info

  • Create or remove staff (Managers and Front Desk Staff)

  • Enable or disable instructors in FitGrid

  • Enable or disable locations in FitGrid

  • Edit personal profile

  • Change username and password

  • Set studio follow-up default messages

  • Manage settings for Win-backs, Client Feedback, & Client Outreach

  • View Instructor Reports and Profitability

A manager account can access the following settings:

  • Enable or disable instructors in FitGrid

  • Edit personal profile

  • Change personal user password

  • Set studio follow-up default messages

  • Manage settings for Win-backs and Client Feedback

  • Manage settings for Client Outreach (if granted access by owner)

  • View Instructor Reports and Profitability

A front desk staff can only access the following settings:

  • Manage and complete items in Client Outreach

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