An owner account has administrative control over which features of FitGrid Studio are accessible to managers and front desk staff. Owners have the ability to:

  • Change studio payment method 

  • Change FitGrid account contact info

  • Create or remove staff (Managers and Front Desk Staff)

  • Enable or disable instructors in FitGrid

  • Enable or disable locations in FitGrid

  • Edit personal profile

  • Change username and password

  • Set studio follow-up default messages

  • Manage settings for Win-backs, Client Feedback, & Client Outreach

  • View Instructor Reports and Profitability

A manager account can access the following settings:

  • Enable or disable instructors in FitGrid

  • Edit personal profile

  • Change personal user password

  • Set studio follow-up default messages

  • Manage settings for Win-backs and Client Feedback

  • Manage settings for Client Outreach (if granted access by owner)

  • View Instructor Reports and Profitability

A front desk staff can only access the following settings:

  • Manage and complete items in Client Outreach

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