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Setting Up Your Win-back Templates, and Timeframes
Setting Up Your Win-back Templates, and Timeframes

Now that you've set up your default sender, it's time to set up your timeframe, and templates for your win-back emails

Christina Pischel avatar
Written by Christina Pischel
Updated over 2 months ago

Your default win-back email templates, timeframes, and offers are what we call your default buckets.

By default, your buckets are set up to send a win-back email to a client if it has been more that 90, 180, or 365 days since their last visit.
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To set up your win-back templates, timeframes, and offers, follow the steps below:

Step 1: Set up your timeframe

Your time frame is the number of days you want to wait since a clients last visit to send him a win-back email

Days since last visit: 45

Step 2: Setting up your win-back email template

Here you will need to set up a template for your win-back emails. This is the email that clients will receive. 

Subject: We miss you!

Body: Hi [Client Name]
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Remember how good you felt after your last class with me? Want to feel that way again?


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