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Cheat Sheet: What key metrics can I find in these reports?

Key metrics in the Instructor Reports

Written by Christina Pischel

The following are some of the metrics we have found studio owners to be particularly interested in.

  • Overall Profitability - Is an instructor profitable for your studio

  • Specific Per Class Profitability - Which classes that an instructor teaches are profitable

  • Avg Utilization Rate (Fill Rate) - How good are your instructors at filling classes

  • Studio Return Rate - How good are your instructors at getting first-time-to-studio clients to come back to the studio

  • % of studio visits for each pricing option - What % of visits are ClassPass or 5 packs or monthly unlimiteds, etc. [Note: You can find this stat on the "Confirm & Edit Pricing Options" page]

  • Avg number of visits for each pricing option - How many times are clients coming to classes under different pricing options (e.g. your monthly unlimited clients are coming 8.5x per month) [Note: You can find this stat on the "Confirm & Edit Pricing Options" page]

  • FitGrid Sent Rate - How willing are your instructors to do all they can to develop client loyalty

  • FitGrid Open Rate - How engaged are clients with that instructor

  • Subs By an instructor - How willing is an instructor to pitch in and help

  • Subs For an instructor - How much is an instructor being substituted for

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